Terms of Service & License

For KueSync, a product of Krometis Analytics. Last updated June 2026.

Draft for review — have legal counsel confirm this fits your jurisdiction before relying on it.

1. Agreement

By downloading, installing, or using KueSync you agree to these terms. If you don't agree, don't use the software.

2. License grant

Subject to these terms and a valid subscription (or active trial), Krometis Analytics grants you a non-exclusive, non-transferable license to install and use KueSync to run your presentations. A subscription is licensed per control machine (the machine running Bitfocus Companion, or the primary Leader); the presentation machines it drives connect at no additional license cost. You may not resell, sublicense, rent, or redistribute the software or license keys, or reverse-engineer the software except where that restriction is prohibited by law.

3. Free trial & beta

Each installation includes a 30-day free trial with full features and no payment required. During the public beta, that trial is your free access to the software. Beta builds are pre-release and provided as-is; features may change.

4. Subscription, billing & renewal

Paid subscriptions are billed annually through PayPal at the price shown at checkout (currently USD 89/year per control machine). Subscriptions auto-renew each year unless cancelled; a fresh license key is emailed on renewal. Taxes may apply depending on your location.

5. Cancellation & refunds

You can cancel anytime from your PayPal account (Automatic payments). On cancellation, your current key keeps working until the end of the paid term, then simply lapses — no further charges.

Because a 30-day free trial lets you fully evaluate KueSync before paying, subscription fees are generally non-refundable, and renewals are non-refundable once charged. If something went wrong — a duplicate charge, a key that never arrived, or a genuine problem — email support@krometis.com within 14 days and we'll make it right, including a refund where warranted. This policy does not limit rights you may have under applicable consumer law.

6. Acceptable use

Use KueSync lawfully and only on machines and networks you are authorized to control. You're responsible for securing your own network (including setting a control password on shared networks).

7. Warranty disclaimer

KueSync is provided "as is" without warranties of any kind, express or implied, including merchantability and fitness for a particular purpose. Live events carry inherent risk; you are responsible for appropriate rehearsal, redundancy, and backup procedures for your show.

8. Limitation of liability

To the maximum extent permitted by law, Krometis Analytics is not liable for indirect, incidental, or consequential damages, or for lost profits or show interruptions. Our total liability for any claim is limited to the amount you paid for the subscription in the 12 months before the claim.

9. Changes & termination

We may update these terms; material changes will be posted here with a new date. We may suspend or terminate a license for breach of these terms.

10. Contact

Questions about these terms: support@krometis.com.